Virgin Plus My Account app for iPhone and iPad

4.6 ( 3296 ratings )

Utilities Productivity
Developer: Virgin Plus

Free

Current version: 9.4.0, last update: 4 months ago
First release : 21 Nov 2017
App size: 365.78 Mb

The My Account app lets you manage your account 24/7 from your phone. Pay your bill, check your usage, grab a travel pass and so much more.
- New! Change your monthly plan right in the app.
- Check your account balance, view, download, print and pay your bill.
- Easily manage your travel usage.
- View your wireless and Internet usage.
- Add and remove add-ons (including Travel Passes for roaming).
- Check out your plan details. Find support from anywhere in the app.

Good to know: We wont charge you data when you use it on 3G/4G/LTE networks. The My Account app is only available to monthly Members. On Prepaid? Manage your account at virginplus.ca/prepaidlogin.

Learn more about app permissions: virginplus.ca/privacy
For app support or troubleshooting, please contact: VPAppSupport@VirginPlus.ca

Pros and cons of Virgin Plus My Account app for iPhone and iPad

Virgin Plus My Account app good for

idk what everyone else is talking about because I think this app is so great and so helpful!!! :)

App works fine. The old members lounge app is the crashey one.

Love the app for getting a quick glance at my account status, bill, data usage and for add-ons on the fly.

This app is easy to navigate and tells me everything i need to know about their benefits. Good job virgin!

Some bad moments

I cannot view my detailed bill. Every time I try to go to full sight, the text message I am sent brings me back to the app that wont show me a detailed version of my bill. If the app does not improve, my new phone will be with a different company.

Appears to freeze a lot! Very disappointing. Other then that, great app!

App gets stuck on the loading screen. Wont go any farther than that. Never works for me.

I cant even register!!!! Id give it a zero star rating if I could!

Since virgins website never works for me, I thought the app would be great to get but as soon as I tried to log in it told me the app is only for "monthly members". Which doesnt even make sense because I have a monthly plan. Deleted after that.

This app does not work with all phones. I tried to download the app to my phone but says that this app is not compatible with my phone. I downloaded the app on my iPad but it wont let me login to my account. I can login on the website. Please fix this app so it works with all phones.

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